Effective Date: January 20, 2026
Last Updated: January 20, 2026

(“Rich’s Home,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), use our services, or interact with us.

By accessing or using the Site, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

We may collect information about you directly, automatically, and from third parties.

A. Personal Information You Provide

You may voluntarily provide personal information when you:

  • Register for an account
  • Subscribe to newsletters
  • Submit forms or inquiries
  • Contact customer support

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)
B. Automatically Collected Information

When you interact with the Site, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Pages viewed and duration
  • Referring/exit pages
  • Date and time stamps

We use cookies and similar technologies to collect this data. (See Cookies and Tracking Technologies below.)

C. Third-Party Data

We may receive information about you from third-party services (e.g., analytics providers, advertising partners, social networks) subject to their privacy policies.

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain the Site
  • Respond to your inquiries and support requests
  • Personalize your experience
  • Send newsletters, updates, and marketing communications
  • Improve the Site and services
  • Monitor usage and trends
  • Detect and prevent fraud
  • Comply with legal obligations
3. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and similar technologies to:

  • Recognize you when you return to the Site
  • Analyze usage and trends
  • Personalize content and ads
  • Support functionality and security

You can control cookie preferences through your browser settings. Opt-out tools for targeted advertising may be available through industry tools such as:

  • Google Ad Settings
  • Network Advertising Initiative
  • Digital Advertising Alliance
4. Advertising and Analytics

We may use third-party analytics tools (such as Google Analytics) to understand how visitors use the Site. These tools may collect information about your use of the Site over time and across different websites.

Some services may use cookies or identifiers to serve ads based on your browsing behavior. You can opt out of some targeted advertising through your device or browser settings.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help operate the Site or provide services
  • Affiliates and subsidiaries
  • Legal authorities when required by law
  • Business transfers such as mergers or acquisitions
  • We require third parties to protect your data and prohibit them from using it for other purposes.
6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct or update inaccuracies
  • Delete your personal information
  • Object to or restrict processing
  • Withdraw consent
  • To exercise any rights, contact us using the details below.
8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects when changes were last made. Your continued use of the Site after updates constitutes acceptance of those changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or want to exercise your privacy rights, you may contact us at:

Email: jon.chapman@richshome.com
Address: 16504 Highway 99, Lynnwood, Washington 98037
Phone: 800-354-3633