Bremerton Store

Our spacious Bremerton showroom is designed to spark your imagination—giving you fresh ideas, inspiration, and new possibilities for your home. Explore a wide variety of fireplaces, stoves, hot tubs, swim spas, outdoor furniture, grills, smokers, and more. Our professional design consultants are here to help you create welcoming spaces where unforgettable memories are made—both inside and outside your home. Come see us!

Why visit a showroom? Because photos can be deceiving. Inferior products often look great online, but quality is something you can only see and feel in person.

Even when comparing two high-quality products, it takes firsthand experience to know which one truly fits your lifestyle. That’s why we encourage you to try things out—sit in different chairs, soak in different tubs, and test a variety of grills—before deciding what’s right for you.

Too often, customers come to us for their second grill, hot tub, or patio set after being disappointed with a purchase from a warehouse store or online. At Rich’s, we help you make the right choice the first time.

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Craig Browne 
 
June 18, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Shona was fantastic to work with.  Her and her coworker answered all of my questions and made me feel very positive about my purchase.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 J B 
 
May 31, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Riches goes out of their way to help their customers.  Great products, informative about any of the related supplies needed for stuff.  Awsome company.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Melissa Perez 
 
May 20, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Shona was amazing, knowledgeable and answered our questions and concerns about owning a hot tub. They have a great selection of hot tubs at Rich’s,  and Shona made the process seamless with the purchase of our hot tub. They also have beautiful patio furniture which I plan to return and purchase. Thank you Shona for a great experience.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Christine Thompson 
 
May 9, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We just purchased a patio set from this store. Shona went above and beyond to help us get just what we were looking for. We highly recommend this store and will definitely recommend shopping here to friends.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Karen Young 
 
April 29, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm so pleased with my purchase from Rich's-Bremerton!  This patio set will last for generations of my family and it's exactly what I hoped for!  Thanks Shona for getting me the best possible deal for exactly what I wanted...You are awesome!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sharon Henson 
 
January 24, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Pat was knowledgeable and returned call promptly.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 TJ de Lacy 
 
November 5, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I have a Travis AGP pellet stove that has faithfully served my family many years until last year.  Attempts to have the pellet stove repaired with another provider were in excess of 9 months without a functional pellet stove.  Repair visits were several with the other provider were several with 2 to 3 month intervals between due to scheduling conflict.  Patricia with Rich's stove arranged a service call within 3 weeks.  Communication from Patricia has been fantastic.  Rich's service technician was outstanding identified 1) pellet stove was not programmed for our use and corrected default program.  2) identified cause of inadequate pellet feed and communicated parts needed to Patricia who arranged parts to be ordered.  Patricia knowing we wanted our pellet stove operational, reached out to us the following day with invoice and actions I needed to take.  Did I mention the other pellet stove provider I had to call to ask if parts were ordered as there was no follow up communication.  Rich's in my experience with Patricia in customer service and an incredibly knowledgeable service technician are providing an awesome service team that will keep your pellet stove running 13 years and counting.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Troy W 
 
October 21, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I worked with Maggie at Richs and had a wonderful experience, the company itself  is not the best when it comes to customer service but our associate did everything she could to make sure we had a great experience! If you need anything from Richs ask for Maggie she will take care of you!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bryan York 
 
July 6, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you Chad for your great help today! Outstanding customer service!  I appreciate the help and the load out as well. Happy to recommend you to all my friends and Family!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Heidi Bigelow 
 
July 5, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Chad was super friendly & knowledgeable . He was able to answer all our questions on all the products we inquired about. Thank you Chad for a smooth purchase and helping us feel valued as customers. We will be back!  Your customer service is Top-notch!