This place is so amazing. Very impressive. Staff is super knowledgeable and friendly. I’d actually recommend coming to the store and seeing everything. John and his team has been there each time we had a question or purchase.

I really love the inviting feeling I get when I walk into this store , I feel comfortable and I also feel like I’m not being pushed to buy something , there are so many different selections to choose from but it’s not overwhelming because these guys know exactly how to explain everything perfectly ! I definitely recommend stopping by !

We met Chad Jenkins upon visiting this store. He listened carefully to what we had in mind for replacement of our patio furniture, offered various design options and prices for us to consider and, although he was taking care of other customers at the same time, we never felt rushed or pressured in any way to buy. We left the store impressed with his knowledge and friendliness, returning the next day after thinking overnight about our options. We ended up purchasing an upgraded product. We sincerely appreciated his help and would gladly work with him again when seeking other patio items. There was even a hiccup on the delivery of the product we’d purchased and we were tempted to just accept it but Chad told us it should be exactly what we had ordered so we waited a bit longer to receive the corrected order! He was concerned for our best interests during the entire process! Thank you Chad!

The team at Rich's made our Coast Spa purchase a great experience. The sales staff was very helpful throughout the entire process. Since the spa purchase we have purchased a BBQ island and umbrella. John and his team has been there each time we had a question or purchase.

Have some loose ends to finish off before completion of my gas insert installation. However Beth Urban (Sales) and Bobby (Store Mngr) came to my home and are working the problem. Efforts are being made to make it right and I appreciate that very much. Customer service oriented team.

I love Rich's For The Home, Their products are great. Their patio furniture has lasted us for years, way beyond any other outdoor furniture we have ever used. It also cleans up amazing after each winter staying outdoors. They have also been a big advocate and donor of our Orphan Relief and Rescue's anti-trafficking work in West Africa. Their donations have saved countless children from living a life of slavery. Thank you Rich's for the Home for making a huge difference in this world!