The team at Rich's made our Coast Spa purchase a great experience. The sales staff was very helpful throughout the entire process. Since the spa purchase we have purchased a BBQ island and umbrella. John and his team has been there each time we had a question or purchase.

I really love the inviting feeling I get when I walk into this store , I feel comfortable and I also feel like I’m not being pushed to buy something , there are so many different selections to choose from but it’s not overwhelming because these guys know exactly how to explain everything perfectly ! I definitely recommend stopping by !

Absolutely fabulous! The weekend of Memorial day and we had no patio furniture to host our party. Korey was a huge help in finding the sectional that we wanted and worked with our back patio. He worked quickly to ensure we could get one of the last remaining sets and schedule a last minute pick up in the Lynnwood warehouse. Not only did he schedule it, he called us the day of to check on us and make sure the pick up went well. We simply could not have gotten our furniture without his great service and diligence. The party was a hit and we owe it all to Korey. Thank you so much!

Have some loose ends to finish off before completion of my gas insert installation. However Beth Urban (Sales) and Bobby (Store Mngr) came to my home and are working the problem. Efforts are being made to make it right and I appreciate that very much. Customer service oriented team.

Anne DeMartini is a wonderful sales person to have at Rich's. I was hoping I could walk into her showroom and take the furniture home upon purchase for an up-coming dinner party . She used her calming presence and her product knowledge to help me find a set that worked perfectly and that could be at party on time. It was delivered and set-up by two amazing gentlemen. We love the set. I may need to buy another glider, since my husband seems to think it fits him perfectly. ;0) Way to go Anne and Rich's for the Home. You have a life long customer. I can't wait to have the gas stove in the house, if the remodel ever gets done.

Much improved customer service! We were having problems with the install of our new gas fireplace, so the Regional Manager, Jeremy, personally came to our house to make it right! He drove here from quite a distance to assess our issue, and resolved the problem immediately. We will definitely be making future purchases at Rich’s Home Furnishings! ⭐️⭐️⭐️⭐️⭐️