I looked for a pellet smoker for over 4 months, wasn't able to decide which route to go, I stopped by Rich's and they had a great selection and the worker was able to point out all the ups/downs of the various models. I purchased a Green Mountain Grill, Daniel Boone, and it is awesome. we've used it over 40 times in 4 months and haven't been disappointed!

Absolutely fabulous! The weekend of Memorial day and we had no patio furniture to host our party. Korey was a huge help in finding the sectional that we wanted and worked with our back patio. He worked quickly to ensure we could get one of the last remaining sets and schedule a last minute pick up in the Lynnwood warehouse. Not only did he schedule it, he called us the day of to check on us and make sure the pick up went well. We simply could not have gotten our furniture without his great service and diligence. The party was a hit and we owe it all to Korey. Thank you so much!

Rebecca Nessly worked with us to find and purchase several pieces of outdoor furniture for our new home. She was informative, helpful and communicated with us to ensure our expectations re delivery we met or exceeded. We are very happy with the furniture we have received. We will definitely seek her out to help us with future needs.

I dropped in today after getting my 2nd Covid shot to 'just look around' and walked out a short time later after purchasing a gorgrous fire pit table and associated products for it. They have a great selection and Paula expertly advised us on what was available and how to get the best bang for your buck. She advised and answered all our questions without giving us a hard sell and let her quality products speak for themselves. I will certainly be recommending her and this store to everyone interested.

Much improved customer service! We were having problems with the install of our new gas fireplace, so the Regional Manager, Jeremy, personally came to our house to make it right! He drove here from quite a distance to assess our issue, and resolved the problem immediately. We will definitely be making future purchases at Rich’s Home Furnishings! ⭐️⭐️⭐️⭐️⭐️

The team at Rich's made our Coast Spa purchase a great experience. The sales staff was very helpful throughout the entire process. Since the spa purchase we have purchased a BBQ island and umbrella. John and his team has been there each time we had a question or purchase.