Anne DeMartini is a wonderful sales person to have at Rich's. I was hoping I could walk into her showroom and take the furniture home upon purchase for an up-coming dinner party . She used her calming presence and her product knowledge to help me find a set that worked perfectly and that could be at party on time. It was delivered and set-up by two amazing gentlemen. We love the set. I may need to buy another glider, since my husband seems to think it fits him perfectly. ;0) Way to go Anne and Rich's for the Home. You have a life long customer. I can't wait to have the gas stove in the house, if the remodel ever gets done.

I had a broken on/off switch on my Sturbridge heating stove I purchased from Rich’s 22 years ago! Erik, in the Lynwood Service center, located my purchase and identified the part number and helped me secure it very expeditiously (the stove is our main source of winter heat.) Erik is great and their record keeping is impressive. Great job Erik!!!

This place is so amazing. Very impressive. Staff is super knowledgeable and friendly. I’d actually recommend coming to the store and seeing everything. John and his team has been there each time we had a question or purchase.

The team at Rich's made our Coast Spa purchase a great experience. The sales staff was very helpful throughout the entire process. Since the spa purchase we have purchased a BBQ island and umbrella. John and his team has been there each time we had a question or purchase.

Chuck and Justin delivered our patio furniture to our Tacoma address this week, and were very helpful setting it up for us and walking us through instructions for the fire pit. And not a scratch on the new furniture! They were very nice and cordial. Thank you Chuck and Justin!

Enjoyed my visit to Rich's. It was way better than the others stores. They made me fell so comfortable picking the correct tub for my family and myself. Can not wait. Would recommend to anyone in Tigard area