I had a broken on/off switch on my Sturbridge heating stove I purchased from Rich’s 22 years ago! Erik, in the Lynwood Service center, located my purchase and identified the part number and helped me secure it very expeditiously (the stove is our main source of winter heat.) Erik is great and their record keeping is impressive. Great job Erik!!!

Rebecca Nessly worked with us to find and purchase several pieces of outdoor furniture for our new home. She was informative, helpful and communicated with us to ensure our expectations re delivery we met or exceeded. We are very happy with the furniture we have received. We will definitely seek her out to help us with future needs.

Anne DeMartini is a wonderful sales person to have at Rich's. I was hoping I could walk into her showroom and take the furniture home upon purchase for an up-coming dinner party . She used her calming presence and her product knowledge to help me find a set that worked perfectly and that could be at party on time. It was delivered and set-up by two amazing gentlemen. We love the set. I may need to buy another glider, since my husband seems to think it fits him perfectly. ;0) Way to go Anne and Rich's for the Home. You have a life long customer. I can't wait to have the gas stove in the house, if the remodel ever gets done.

Purchased an OWLee swivel rocker chair for my girlfriend’s mother and couldn’t be happier. It fits her other furniture perfectly. Helpful staff and product showed up on time letting us be there as she was surprised. Thanks Rich’s!

We love everything we have got from Rich's For The Home. Their high end patio furniture last forever outside, unlike other pieces we have got from other places. They have also been a big advocate and donor of our anti-trafficking work in West Africa through Orphan Relief and Rescue. Thank you Rich's for the Home for making a huge difference and being so amazing.

This place is so amazing. Very impressive. Staff is super knowledgeable and friendly. I’d actually recommend coming to the store and seeing everything. John and his team has been there each time we had a question or purchase.