Delivery Driver / Service Tech

Our delivery drivers/service techs help facilitate all functions pertaining to making deliveries via our non-CDL trucks. They also assist in the warehouse as-needed in the spring and summer months.

Our drivers must be able to lift heavy objects and interact with customers as a helpful, positive representative of the company. We rely heavily on repeat sales and referrals, so our drivers’ treatment of customers must leave a positive, lasting impact.

Great customer service is a key component of this position and someone who is willing to go above and beyond to help the customer would be a valued member of the team. This person will have to handle paperwork and help assemble products, therefore organizational skills and a mechanical mind are also a bonus. A Rich’s driver MUST have an acceptable driving record.

In fall and winter, this position includes service technician calls. An individual with a background in electrical, mechanical, or gas work is ideal. Our service calls primarily deal with repairs on pellet/wood stoves and fireplaces. We expect to train our service techs in this specific skill set, but any experience in this area is a definite bonus.

Job Responsibilities Include:

  • Providing excellent customer service
  • Delivering product to our customers’ homes
  • Picking up product from local vendors
  • Pulling and staging orders
  • Loading and unloading freight
  • Trouble shooting service issues
  • Ensuring accuracy of orders and prioritizing daily workloads
  • Contributing positively to the organization and team environment of the warehouse
  • Serving as a liaison between our service department and the customer-Organizational skills necessary to handle basic paperwork and inventory

Qualifications:

  • 2-3 years of experience driving large trucks
  • MUST have good driving abstract
  • High school diploma/GED
  • Must be able to safely lift 60 LBS/heavy lifting for hot tub deliveries on a daily basis
  • Must pass background check

Additional Information

  • This is a full time position
  • Benefits after 90 days
  • Expected Earnings of $35-50k/year DOE

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